RE4011 Facility Management Syllabus:
RE4011 Facility Management Syllabus – Anna University PG Syllabus Regulation 2021
OBJECTIVE
To enable development of capability to plan for and manage various aspects of building so as to give user satisfaction and safety.
To understand the key strategies and preparatory action plan for facilities
To formulate the legislative and regulatory framework for facility management.
To analyse the operational services and maintenance management
Students will acquire the workspace management and training
UNIT I FACILITY MANAGEMENT
Introduction – origins of FM – Definitions of facilities management – the essential competencies – The development of standards for facilities management – Facility Manager – The ‘client side’ & The ‘supply side’ – Principle duties of a facility manager – Decision-making processes from building infrastructure to fleet services.
UNIT II STRATEGY AND PLAN DELIVERY AND REVIEW
Strategy – Preparatory action –- Space and services policies and plans. Planning – Briefing – Plan testing – Communication – Accommodation and facilities plan content – Benefits of accommodation planning – Delivery of services – Sourcing services – Outsourcing procedures – Managing in-house service provision – Market imbalances and fluctuations – Measuring performance and review – Scorecard approach to performance measurement – Benchmarking – Workplace productivity – Process review
UNIT III OPERATIONAL AND MAINTENANCE MANAGEMENT
Operational management – Customer care and service – Procuring services – Specifications and service level agreements – Finance and facilities – Health and safety – Business continuity planning. Maintenance management – Types of maintenance – Condition Assessments-Managing delivery – Risk assessments, safety and maintenance – Building operating and maintenance manual
UNIT IV WORKSPACE MANAGEMENT & TRAINING
Space and service management – Design of the workspace – Workspace remodelling to optimise performance – Workplace effectiveness – Workplace security – Power security – Education and training – Core competencies in facilities management training – Reaching the right candidates -Reaching the wider business community – Leadership – Change management – Organizational culture, structure and capability.
UNIT V CONSTRUCTION PHASE & HANDING OVER
Preplan – concurrent stages of construction – Types of facility management options. Functionality of Building Automation systems. Wear and tear of technical installations. Recording operating costs, safety concepts, energy supply and waste management. Service tenders and contracts. – post project management strategy
TOTAL: 45 PERIODS
OUTCOMES:
CO1 Familiarity about facilities programming in planning a building
CO2 Understanding of the relation between facilities planning and facilities management and their importance, especially in the context of service-oriented spaces and building types.
CO3 Ability to assess the risk and ensure safety and proper maintenance of the facilities
CO4 Understanding the workspace management, organizational culture and structure an capability
CO5 Understanding the importance of facilities management during construction
REFERENCES:
1. Corporate Property Management – aligning real estate with business strategy, Edwards V. and Ellison L., Blackwell Publishing, 2004
2. Facilities Change Management, Finch E., Wiley Blackwell, 2012
3. Facilities Management – Innovation and Performance, Alexander K., Atkin B., Brocher J. and Haugen T., Spon Press, 2004
4. Facilities Management Handbook (Fourth Edition), Booty F., Butterworth Heinemann, 2006
5. The strategic role of facilities management in business performance, 2nd edition, 2011, RICS guidance note