IM4002 Management of Human Resource and Quality Syllabus:
IM4002 Management of Human Resource and Quality Syllabus – Anna University PG Syllabus Regulation 2021
OBJECTIVES :
To understand and Explain Management of Human Resources, Labour Legislation, Quality Assurance and Control, Quality management in Construction and Total Quality Management.
UNIT I HUMAN RESOURCES MANAGEMENT
Introduction – Concept- Growth – Role and function. Manpower Planning for Construction Companies – Line and Staff function. Recruitment, selection, placement, induction and training; over staffing; Time office and establishment functions; wage and salary administration – Discipline Separation Process.
UNIT II LABOUR LEGISLATION
Labour laws- labour law relating to construction industry- Interstate Migration-Industrial relations Collective bargaining- Worker’s participation in management. Grievance handling- discipline-role of law enforcing agencies and judiciary – women in construction industry.
UNIT III QUALITY ASSURANCE AND CONTROL
Objectives – Regularity agent, owner, design, contract and construction oriented objectives, methods – Techniques and needs of QA/QC – Different aspects of quality – Appraisals, Factors influencing construction quality – Critical, major failure aspects and failure mode analysis, – Stability methods and tools, optimum design – Reliability testing, reliability coefficient and reliability Prediction.
UNIT IV QUALITY MANAGEMENT IN CONSTRUCTION
Importance of quality; Elements of quality- quality characteristics- quality by design – quality conformance, contractor quality control- identification and traceability, Continuous Chain Management – brief concept and application. Importance of specifications- Incentives and penalties in specifications – Workmanship as a mark of quality – Final Inspection. Quality assurance techniques – Inspection, testing, sampling. Documentation – Organization for quality control, Cost of quality.
UNIT V TOTAL QUALITY MANAGEMENT
Overview of the contributions of Deming, Juran Crosby, Masaaki Imai, Feigenbaum, Ishikawa, Taguchi techniques – introduction, loss function, parameter and tolerance design, signal to noise ratio. Concepts of Quality circle, Japanese 5S principles and 8D methodology–Introduction to IS/ISO 9004:2000 – quality management systems – guidelines for performance improvements. Quality Audits. TQM culture, Leadership – quality council, employee involvement, motivation, empowerment, recognition and reward – TQM framework, benefits, awareness and obstacles.
COURSE OUTCOME:
CO1 Explain the need and importance of human resource management, labour laws relating to Construction industry
CO2 Identify the need and measures to improve safety in construction industry and safety audit
CO3 Explain the need for applying ergonomics to construction industry
CO4 Enumerate the need, importance, elements of quality and significance of quality assurance in industry
CO5 Explain the principles of Total Quality Management.
REFERENCES:
1. James, J.O’ Brian, “Construction Inspection Handbook” – Total Quality Management, Van Nostrand, 1997
2. John L. Ashford, “The Management of Quality in Construction”, E & F. N. Spon, 1989.
3. Juran Frank, J.M. and Gryna, F.M. “Quality Planning and Analysis”, McGraw Hill, 2001
4. Kwaku.A., Tena, Jose, M. Guevara, “Fundamentals of Construction Management and Organisation”, Reston Publishing Co., Inc., 1985.
5. Steven McCabe, “Quality Improvement Techniques in Construction”, Addison Wesley Longman Ltd, 1998.
6. Dale H. Bester filed, “Total Quality Management”, Pearson Education Asia, (Indian reprint 2011).
7. John Bank, The essence of total quality management PHI 2000.
8. Greg Bounds, Lyle York’s et al, Beyond Total Quality Management, McGraw Hill, 1994.
9. Takashi Osada, The 5S’s The Asian Productivity Organization, 1991.