MH4073 Soft Skills Syllabus:
MH4073 Soft Skills Syllabus – Anna University PG Syllabus Regulation 2021
OBJECTIVES:
To give introduction to the soft skills and personality
To give understanding of and enable better interpersonal communication.
To apprise of aspects of organisational communication and develop skill in it.
To enable skill in reading and writing.
UNIT I INTRODUCTION TO SOFT SKILLS AND PERSONALITY
Introduction to Soft Skills. Understanding of self. Self-awareness, self- management and Self Development. Values. Attitude. Positive Thinking and optimism. Confidence and excellence. Developing perception. Patience, persistence and flexibility. Empathy and Emotional Intelligence. Types of stress and stress management. Time Management and overcoming procrastination. Career planning. Exercises and case studies for the various topics.
UNIT II INTERPERSONAL COMMUNICATION
Classification and types of Communication. Verbal and non-verbal communication. Formal and informal communication. Barriers in communication. Listening Skills, Types of Listening. Enhancing listening. Understanding context of words. Responding. Speaking. Self development through speaking. Nonverbal Communication. Body language and etiquette. Proxemics. Understanding of cultural, social and economic diversity and adapting to others. Exercises and case studies for the various topics.
UNIT III ORGANISATIONAL COMMUNICATION
Group Communication. Organisational Communication. Communication Breakdown. Conflict Management. Negotiation Skills. Meeting Management. Team Building and Team work. Leadership Skills. Emotional intelligence. Critical Thinking. Speeches and debates, Combating nervousness and anxiety, Patterns and Methods of Presentation, Oral presentation- Planning and preparation, Making effective presentation. Speaking for various occasions at different scales. Public speaking. Group Discussions. Exercises for the various topics.
UNIT IV ADVANCED READING AND WRITING SKILLS
Critical reading and understanding. Reviewing articles and books. Technical explanatory writing. Report writing for project. Structure of scientific/ technical papers. Writing papers for journals and conferences. Assignments for the various topics.
TOTAL: 45 PERIODS
COURSE OUTCOME
CO1 Awareness of importance of soft skills.
CO2 Knowledge and skill in interpersonal communication.
CO3 Knowledge and skill in organisational communication.
CO4 Competency in reading and writing.
REFERENCES
1. Soft Skills, K.Alex, S.Chand, 2010
2. Soft Skills, Hariharan S, Sundararajan N, Shanmuga priya S.P, MJB Publishers 2010.
3. The ACE of Soft Skills, Gopalaswamy Ramesh, Mahadevan Ramesh, Pearson 2010.
4. Understanding Interpersonal Communication, Richard West and Lynn H.Turner, Cengage Learning, 2010.
5. Interpersonal Communication, Steven A. Beebe, Susan J. Beebe, Mark V. Redmond, Pearson 2011.
6. Business Correspondence & Report Writing, R. C. Sharma , Krishna Mohan,Tata McGraw Hill, 5th Edition 2017
7. How to Research and write a scientific paper, Robert A. Day, Barbara GasteCambridge University Press 2012.